Order management is critical to any successful retail, e-commerce, or wholesale business.
An efficient order management system (OMS) simplifies receiving, tracking, and fulfilling customer orders, increasing customer satisfaction and loyalty.
With the plethora of Order Management System options available, choosing the right one for your business can be overwhelming.
In this comprehensive buyer’s guide, we’ve researched and compiled a list of the 11 best order management systems of 2023.
We’ll provide an overview of each system, it’s features, pricing, and the types of businesses that would benefit most from its use.
With this information, you’ll be better equipped to decide on the best Order Management System for your business needs.
Orderhive
Orderhive is a popular cloud-based Order Management System that caters to businesses of all sizes.
It offers a centralized platform for managing orders across multiple channels, including online marketplaces, e-commerce websites, and brick-and-mortar stores.
Key features:
Multi-channel order management
Real-time inventory tracking
Shipping management and label generation
Customizable workflows and automation
In-depth reporting and analytics
Best suited for: Retailers and wholesalers looking for an all-in-one OMS with a strong emphasis on automation and customization.
Advantages:
Comprehensive feature set for order, inventory, and shipping management
Customizable workflows and automation
User-friendly interface
Supports multiple sales channels
Disadvantages:
Limited integration with some e-commerce platforms
Customer support may be slow at times
Free trial: 15-day free trial
Pricing: Plans start at $45 per month
Zoho Inventory
Zoho Inventory is a robust Order Management System that seamlessly integrates with Zoho’s suite of business applications.
This cloud-based platform is designed for small to medium-sized businesses, providing a complete order and inventory management solution.
Key features:
Multi-channel order management
Inventory control and stock management
Invoicing and payment processing
Shipping management and tracking
Integration with popular e-commerce platforms
Best suited for: Businesses already using Zoho products or those looking for an Order Management System that easily integrates with other business applications.
Advantages:
Seamless integration with Zoho’s suite of business applications
User-friendly interface
Multi-channel order management
Strong reporting capabilities
Disadvantages:
Limited customization options
May lack advanced features for larger businesses
Free trial: 14-day free trial
Pricing: Plans start at $59 per month
Cin7
Cin7 is a versatile order and inventory management system for growing businesses with complex supply chains.
This cloud-based Order Management System helps businesses manage orders, inventory, and fulfillment across multiple sales channels and locations.
Key features:
Multi-channel order management
Real-time inventory visibility
Warehouse management system
Built-in POS system
Advanced reporting and forecasting
Best suited for: Businesses with complex supply chains, multiple warehouses, or those planning to scale quickly.
Advantages:
Comprehensive solution for complex supply chains
Advanced warehouse management system
Scalable for growing businesses
In-depth reporting and forecasting
Disadvantages:
Steeper learning curve
Custom pricing may be expensive for smaller businesses
Free trial: Not available
Pricing: Custom pricing based on business requirements
Brightpearl
Brightpearl is a robust, cloud-based Order Management System for retail and wholesale businesses.
It streamlines order processing, inventory management, and fulfillment while providing in-depth insights into sales and customer data.
Key features:
Multi-channel order management
Real-time inventory tracking
Accounting and financial management
CRM and customer segmentation
Integration with popular e-commerce platforms and marketplaces
Best suited for: Retailers and wholesalers looking for a comprehensive OMS that integrates financial and customer relationship management.
Advantages:
Integrated financial and customer relationship management
Real-time inventory tracking
Strong automation capabilities
Multi-channel order management
Disadvantages:
Limited customization options
An implementation may be time-consuming
Free trial: Not available
Pricing: Custom pricing based on business requirements
Skubana
Skubana is a robust, cloud-based Order Management System designed for high-volume sellers.
It offers a centralized platform for managing orders, inventory, and fulfillment across multiple sales channels and warehouses, helping businesses streamline their operations and increase efficiency.
Key features:
Multi-channel order management
Real-time inventory control and synchronization
Warehouse management system
Shipping and fulfillment automation
Advanced analytics and reporting
Best suited for: High-volume sellers and businesses with multiple warehouses looking for an OMS with advanced inventory and fulfillment capabilities.
Advantages:
Designed for high-volume sellers
Advanced inventory and fulfillment capabilities
Centralized platform for multiple warehouses
In-depth analytics and reporting
Disadvantages:
Steeper learning curve
Custom pricing may be expensive for smaller businesses
Free trial: Not available
Pricing: Custom pricing based on business requirements
Unleashed
Unleashed is a cloud-based OMS specializing in inventory management for manufacturers, wholesalers, and retailers.
It offers a comprehensive solution for managing orders, inventory, and production processes, ensuring optimal stock levels and order fulfillment.
Key features:
Multi-channel order management
Real-time inventory tracking
Production and bill of materials management
Integration with popular accounting and e-commerce platforms
In-depth reporting and forecasting
Best suited for: Manufacturers, wholesalers, and retailers looking for an OMS with substantial inventory and production management features.
Advantages:
Substantial inventory and production management features
Real-time inventory tracking
Integration with popular accounting and e-commerce platforms
Comprehensive reporting and forecasting
Disadvantages:
Limited features for order fulfillment
The user interface may be less intuitive
Free trial: 14-day free trial
Pricing: Plans start at $85 per month
TradeGecko (now QuickBooks Commerce)
TradeGecko, now part of QuickBooks Commerce, is a robust OMS designed for wholesalers, distributors, and e-commerce businesses.
This cloud-based platform simplifies order management, inventory control, and B2B e-commerce operations.
Key features:
Multi-channel order management
Real-time inventory tracking
B2B e-commerce portal
Integration with popular e-commerce platforms and accounting software
Customizable reports and analytics
Best suited for Wholesalers, distributors, and e-commerce businesses looking for an OMS with B2B e-commerce capabilities.
Advantages:
B2B e-commerce capabilities
Integration with popular e-commerce platforms and accounting software
User-friendly interface
Customizable reports and analytics
Disadvantages:
Limited support for brick-and-mortar retailers
Customization options may be limited
Free trial: 14-day free trial
Pricing: Plans start at $79 per month
ShipBob
ShipBob is a unique OMS that combines order management with a network of fulfillment centers.
This cloud-based platform enables businesses to streamline their order management and fulfillment processes while offering fast shipping options to their customers.
Key features:
Multi-channel order management
Real-time inventory tracking
Access to ShipBob’s network of fulfillment centers
Shipping management and label generation
Integration with popular e-commerce platforms
Best suited for E-commerce businesses looking for an Order Management System that includes fulfillment services and fast shipping options.
Advantages:
Integrated fulfillment services with a network of fulfillment centers
Fast shipping options
Real-time inventory tracking
Seamless integration with e-commerce platforms
Disadvantages:
Limited features for inventory management
Custom pricing may be expensive for smaller businesses
Free trial: Not available
Pricing: Custom pricing based on business requirements
Veeqo
Veeqo is a comprehensive OMS designed for retailers, wholesalers, and e-commerce businesses.
This cloud-based platform helps businesses manage orders, inventory, and fulfillment across multiple sales channels and locations.
Key features:
Multi-channel order management
Real-time inventory tracking
Warehouse management system
Shipping management and label generation
Integration with popular e-commerce platforms and marketplaces
Best suited for Retailers, wholesalers, and e-commerce businesses looking for a user-friendly OMS with advanced inventory and warehouse management features.
Advantages:
Advanced inventory and warehouse management features
User-friendly interface
Supports multiple sales channels
Integration with popular e-commerce platforms and marketplaces
Disadvantages:
Higher starting price
Limited customization options
Free trial: 14-day free trial
Pricing: Plans start at $195 per month
Freestyle Solutions
Freestyle Solutions is a cloud-based Order Management System focusing on order management, inventory control, and customer service for multichannel retailers.
It offers an integrated solution for managing orders, inventory, and customer data across multiple sales channels.
Key features:
Multi-channel order management
Real-time inventory tracking
Customer relationship management
Integration with popular e-commerce platforms and marketplaces
Customizable workflows and reporting
Best suited for Multi-channel retailers looking for an OMS that emphasizes customer service and integrates with popular e-commerce platforms.
Advantages:
Focus on customer service
Integration with popular e-commerce platforms and marketplaces
Customizable workflows and reporting
Real-time inventory tracking
Disadvantages:
Steeper learning curve
Limited features for warehouse management
Free trial: Not available
Pricing: Custom pricing based on business requirements
Selro
Selro is a cloud-based OMS designed for small to medium-sized e-commerce businesses.
It offers a centralized platform for managing orders, inventory, and shipping across multiple online marketplaces and e-commerce platforms.
Key features:
Multi-channel order management
Real-time inventory tracking
Shipping management and label generation
Integration with popular e-commerce platforms and marketplaces
Customizable reporting and analytics
Best suited for Small to medium-sized e-commerce businesses looking for an affordable OMS with firm multi-channel order and shipping management capabilities.
Advantages:
Affordable pricing for small to medium-sized businesses
Firm multi-channel order and shipping management capabilities
Integration with popular e-commerce platforms and marketplaces
Customizable reporting and analytics
Disadvantages:
Limited features for brick-and-mortar retailers
May lack advanced features for larger businesses
Free trial: 14-day free trial
Pricing: Plans start at $59 per month
An effective order management system is essential for any business to streamline operations and improve customer satisfaction.
With numerous options available, choosing the right OMS that meets your specific business requirements and goals is crucial.
In this comprehensive buyer’s guide, we’ve presented the 11 best order management systems of 2023.
Each Order Management System offers unique features and benefits tailored to different types of businesses.
Considering the pricing, scalability, and integration capabilities, you can confidently choose the suitable OMS to help your business grow and succeed.
Remember, the best OMS for your business may not be the most popular or expensive option.
It’s essential to thoroughly evaluate each system based on your unique needs and circumstances.
Feel free to use free trials and personalized demos to determine which OMS fits your business perfectly.